Due to the nature of my jewelry work, with all pieces custom made to order, all sales are final. Please read the listings carefully and view all photos prior to making a purchase. If you have additional questions please fill out the contact form on my website. Mish Mash Jewelry Co. is not responsible for damaged jewelry due to wear and tear, or repairs/alterations made by other jewelers.

The best way to clean your jewelry is with gentle dish soap and a soft toothbrush! Chlorine, water, sweat, etc. should not damage your piece, and they should be resilient to most daily wear and tear. Recommend avoiding prolonged/substantial contact with lotions, harsh chemicals, etc. as while this will not damage your piece in the near-term, it could clog and dirty up your piece over time. Patina will likely wear off naturally over time in high-rub areas such as rings. Even though I use protective setting techniques, and diamonds and sapphires are the hardest stones, even they can still be broken, chipped, or cracked. Please consider this when choosing your jewelry for certain actives. We strive to create beautiful works of art and pride ourselves in our craft and therefore guarantee our workmanship. If your piece requires repair or arrives in unsatisfactory condition, please do not hesitate to contact me. Items which need repair within 60 days of purchase will not incur a repair fee. After this window, there will be a fee depending on materials and the extent of the repair.

Our jewelry is handmade in Washington, DC. Production/processing times vary, given that pieces are made to order and your exact specifications. In general, items will take about 4-6 weeks plus shipping time. If you need something by a specific date please contact us. We always do our best to accommodate your requests and appreciate your understanding and patience. Rush orders can be accommodated but must be approved prior to the order via email/contact form and a rush production fee may apply. Actual shipping times will vary based on the shipping method selected at the time of checkout. Once your order has been processed you will receive a confirmation email. Once your order is ready to ship you will receive a shipping confirmation email, this will include the tracking number for your package. Please allow up to 24 hours for the tracking information to be updated in the tracking link provided. Please ensure your mailing address is correct at checkout as we are unable to reroute shipments. Additionally, once an order has been successfully delivered to the confirmed shipping address, we cannot be held responsible for lost or stolen packages. We ask that you please contact the shipping provider listed in your shipping confirmation email for any questions related to delivery.

All of our jewelry is shipped out in our stunning jewelry box set and is ready for gifting.

All jewelry will be 100% solid recycled .925 sterling silver and/or 10k solid yellow gold and will be made entirely by hand from scratch.* All stones will be natural, ethically-sourced diamonds, rubies, or sapphires (Mohs hardness 9+). *two components offered in my store is the exception: Pick-n-Mix earrings will be constructed with a sourced, surgical steel seamless earring, so that it is more suitable for sensitive ears, more robust, and standard gauge for most non-lobe piercings as well. The carabiner clasp used for necklaces is solid .925 sterling silver, sourced from Italy.

What is Fine Jewelry? The term “fine jewelry” is used for any jewelry that is made from precious metals such as gold, silver, or platinum. Fine jewelry typically uses genuine gemstones like diamonds, sapphires, rubies, or emerald. Fine jewelry is durable and made to last. As a result, fine jewelry can be worn every day. What is Fashion Jewelry? Contrastly, “fashion jewelry” refers to any jewelry that is not made from precious metals. Fashion jewelry is sometimes called “costume jewelry,” and is often made from base metals, such as brass, copper, or aluminum. Fashion jewelry can also be made with textiles or leather, or base metals that are plated with precious metals. If a piece of fashion jewelry is made with a gemstone, it is almost always simulated, which means the “gemstone” might be plastic, glass, or crystal (among others).